This English version is a translation of the Hungarian version. If the two differ, section 13 sets out which text applies.

Terms of Service

Effective: 13 October 2026 | Last updated: 13 October 2026

This text takes effect on the date above, upon its publication: it applies from the conclusion of the contract to anyone who concludes a contract with the Provider after its publication. To a subscriber who already had a contract when it was published, it applies from the day stated in the e-mail notice sent under section 12, and no earlier than 1 November 2026; until then the text that previously governed their contract applies, and the Provider sends it on request.

Please read these Terms of Service carefully before registering a provider account, starting a free trial, ordering a plan for reservee.hu services or purchasing a team seat. By registering a provider account, starting the free trial, ordering a plan or purchasing a team seat you accept the following terms.

1. Provider details

Provider name: Dániel György, sole trader (egyéni vállalkozó)
Registered seat: Budai út 84. 5. em. 17., 8000 Székesfehérvár, Hungary
Registration number: 59561332
Tax number: 90375943-1-27
Service name: Reservee
E-mail: info@reservee.hu
Website: https://reservee.hu
Hosting provider: Google Ireland Limited (Gordon House, Barrow Street, Dublin 4, Ireland)

Reservee is not a separate legal entity; the service is provided by the sole trader named above. Further details are on the Imprint page.

Definitions. In these Terms:

Provider: the sole trader named above, who provides the Reservee service.
Subscriber: whoever creates an account (a provider account) in Reservee in order to offer bookings to their own clients — during the free trial and on the Lifetime plan too; section 2 says who may be a subscriber. On the Reservee website, in the app and in the Privacy Policy, the lower-case word "provider" (or "service provider") means the subscriber, not the Provider.
Client: a person who books with a subscriber.
Team member: a person the subscriber adds to their account by invitation, with their own login and calendar. The account owner is not a team member. A team member is active while their access is not deactivated; the app shows a deactivated team member as "inactive".
Team seat (seat): the unit, billed monthly, that covers one active team member, or one valid invitation that has not yet been accepted, at a time.
User: anyone who uses Reservee: a subscriber, a team member or a client.

The Provider is not a party to the contract between a client and a subscriber.

2. Scope of service

Reservee is an online booking system that lets subscribers create their own booking page and accept online appointments from their clients. The service is offered on a subscription basis.

Reservee subscriptions are not offered to consumers. Only legal persons and other organisations (for example associations and foundations), and natural persons acting in the course of their trade, business or profession (for example sole traders and freelancers), may subscribe. By concluding the contract (section 13) the subscriber declares that it is not acting as a consumer. If the subscriber nevertheless qualifies as a consumer, these Terms do not limit the rights the subscriber has as a consumer under the law.

Main features include:

Your own booking page with a unique link
Services, working hours and calendar management
Group bookings and events
Automated email notifications (confirmations, reminders, cancellations)
Client profile, waitlist, analytics
Client records: private, dated notes the subscriber keeps about their clients
Team members: a subscriber can add colleagues to their account, each with their own calendar and profile (subject to the team member fee, see section 3)
Circulars: a subscriber can e-mail their own clients (see section 8)
Client import and export
Google Calendar integration
Dark and light theme

3. Subscription and payment terms

The subscription fee depends on the chosen plan, as shown on the website.
The fees shown on the website and in these Terms are the full amounts payable to the Provider: the Provider adds no VAT to them. The Provider is exempt from VAT as a small business under Chapter XIII of Hungarian Act CXXVII of 2007 on Value Added Tax (alanyi adómentes), so no VAT is shown on the invoice. A subscriber that is a taxable person established in another Member State of the European Union may be liable for VAT on the service under the rules of its own Member State (reverse charge).
Payments are handled through the Stripe payment platform.
Monthly subscriptions renew automatically every month unless the subscriber cancels them.
Yearly subscriptions renew automatically every year unless the subscriber cancels them.
The Provider may change the plan fees and the amount of the team member fee only with effect for the future and by following the procedure in section 12: it notifies the subscribers concerned by e-mail at least 15 days before the change takes effect, and they may terminate the contract as set out in section 12. A fee change does not affect the fee of a monthly or yearly period already paid for, or the one-time fee already paid for the Lifetime plan; for a renewing fee it applies at the earliest from the first renewal after the notice period has ended. The start of the team member fee is governed by the separate rules below.
Every plan includes a 7-day free trial, available once per subscriber.

Team member fee. For team members, the following fee is payable on top of the plan fee:

Amount of the fee: the plan fees cover the subscriber's own (owner) account. Every team member — with the exceptions for team members added before the fee was introduced (see below) and for earlier buyers of the Lifetime plan (section 4) — requires a team seat, for which a separate monthly fee is payable: HUF 1,000 per seat per month for subscribers billed in forints (subscribers based in Hungary), and EUR 15 per seat per month for subscribers billed in euros (subscribers based outside Hungary). The fee is charged in the billing currency of the subscriber's account.
Plans it applies to: the team member fee is payable alongside the Monthly, Yearly and Lifetime plans and during the free trial alike, independently of the plan fee; the exception for earlier buyers of the Lifetime plan is set out in section 4.
Billing: the Provider bills the team member fee separately from the plan fee, as a subscription of its own, monthly in advance, through Stripe. The monthly period starts on the day the first seat is purchased and renews automatically every month until the subscriber cancels the seats. If the subscriber purchases a further seat during a running monthly period, a pro-rated fee for the rest of that period is payable for the new seat and is due at the time of purchase; the new seat becomes usable once that fee has been paid.
When a seat is needed, and for how long its fee is payable: a seat is needed only for an active team member; a deactivated team member does not occupy a seat, and a seat that has become free can be used for another team member. A valid invitation that has not yet been accepted also occupies a seat; an invitation can be accepted for 14 days after it is created. The team member fee is payable for the number of seats purchased, not for the number of team members active at a given time: deactivating or removing a team member, or revoking an invitation or letting it expire, frees the seat but does not cancel it. The fee for a free seat remains payable until the subscriber cancels the seat or the seats end as set out below.
Managing seats: seats are purchased and cancelled on the Staff page of the app, signed in with the owner account; the number of seats already purchased can be changed only from the account that purchased them. The team member fee is payable by bank card.
Start of the fee: the time from which the team member fee is payable depends on when the subscriber's provider account was created (when the subscriber registered it): (a) for a provider account created on or after 14 October 2026 at 00:00 Central European Summer Time, the team member fee is payable from the creation of the account, for every team member; (b) for a provider account created before that, the team member fee is payable from 1 November 2026 at 00:00 Central European Time, for team members added from that time on (the introduction of the team member fee). These Terms take effect on the date stated at the top; in both cases, however, the team member fee is payable only from the time given in (a) or (b), and not for any period before it.
Team members added before the fee was introduced: for a provider account under (b), no team member fee is payable for team members whom the subscriber added before the team member fee was introduced — or invited before its introduction, provided they joined within the validity period of the invitation — for as long as the subscriber does not remove them from the team. A team member who is removed and added again counts as a new team member. For a provider account under (a) there are no exempt team members: the team member fee is payable for every team member from the creation of the account.
Cancelling seats: the subscriber may cancel seats that are not in use (free seats); to cancel a seat that is in use, the subscriber must first deactivate or remove the team member, or revoke the invitation. Where seats remain after the cancellation, the reduction takes effect at once. When the number of seats is reduced, the fee for the unused part of the period already paid for is not refunded; it is credited against the next team member fee. A credit that has not been applied does not lapse: if the team seats end while the subscriber still has a credit, the Provider applies it to a later team member fee of the subscriber, including the fee for new seats bought later, or, at the subscriber's request, refunds it within 30 days of receiving the request; when the subscriber's account is closed, the Provider refunds it without a request, within 30 days of the closure. The refund is made to the payment method with which the subscriber paid the fee or, where that is not possible, by bank transfer. Except in the case of non-payment below, cancelling all seats takes effect at the end of the period already paid for; until then the seats remain usable and the cancellation can be withdrawn.
Non-payment: if the team member fee cannot be charged on renewal, the payment service provider may retry the charge; the seats remain usable during that time. While a renewal fee is unpaid, the number of seats cannot be reduced; the subscriber may then cancel only all seats together, with immediate effect. Such a cancellation cannot be withdrawn: the seats end at once. If the seats end — through such a cancellation or for any other reason — while a renewal fee is unpaid, the Provider claims no fee for that renewal period and voids the unpaid invoice issued for the renewal. If payment of the fee fails for good, or the seats end, the Provider deactivates the access of the team members left without a paid seat, starting with the most recently added one. A deactivated team member's data and bookings are kept, and the team member can be reactivated once the necessary seat has been purchased. Team members added before the fee was introduced are not affected.
End of the plan: if the subscriber's plan ends, or the free trial expires without the subscriber having subscribed to a plan, the team seats are not renewed and end at the close of the period already paid for. Team seats can be used only alongside a valid plan or a running free trial: while the subscriber has neither, the service — and with it the team seats — cannot be used, and the part of the team member fee that relates to that time is not refunded. If the subscriber subscribes to a plan before the paid period ends, the seats can be used again. If the subscriber does so with the same account that bought the seats, the seats — unless the subscriber has cancelled them themselves — do not end but continue to renew every month, and the Provider keeps charging their monthly fee to the card stored for the seats without asking for a further confirmation.

4. Lifetime plan special terms

The "Lifetime" subscription entitles the subscriber to use the Reservee system for as long as the service exists. Lifetime does not necessarily mean lifelong access — it grants access only while the Reservee service operates.

The Provider may develop and modify the service; this section does not, however, entitle the Provider to change the fees or to change the subscriber's rights to the subscriber's disadvantage: these are governed by sections 3 and 12. The Provider may temporarily suspend the service, or discontinue it as a whole, for business, legal or financial reasons; it gives subscribers reasoned notice of a discontinuation at least 30 days in advance, as set out in section 9. Discontinuing the service in accordance with section 9 is not a breach of contract, and the one-time fee of the Lifetime plan is not refunded in that case. This section does not exclude or limit the Provider's liability for an intentional or grossly negligent breach of contract or for a breach of contract that harms life, limb or health.

Lifetime subscribers may also request custom feature development, which the Provider takes into account as far as its capabilities allow.

The one-time fee of the Lifetime plan covers the access that comes with the plan, not team members: the team member fee (section 3) is payable separately, every month, alongside the Lifetime plan as well. The exemption for team members added before the fee was introduced (section 3) applies to Lifetime subscribers too. Exception: a subscriber who purchased the Lifetime plan before 13 October 2026 owes no team member fee in the provider account the plan was purchased for: no team member fee is payable for team members added later either, for as long as that Lifetime plan is in place.

5. Free trial

Every new subscriber is entitled to a single, 7-day free trial in which every feature of the plans is available. The trial is free of the plan fee only: the team member fee (section 3) is payable during the trial as well, so a new team member can be added during the trial only with a purchased team seat. If the subscriber does not subscribe to a plan at the end of the trial, the service automatically ends. The fee of a team seat purchased during the trial is not for the trial period but for the monthly seat period under section 3 (for the first seat, a full month is payable in advance): if the trial expires without the subscriber having subscribed to a plan, the seat cannot be used until the subscriber subscribes to a plan, and the part of the fee that relates to that time is not refunded. If the subscriber then subscribes to a plan before the seat's paid monthly period ends, the seat can be used again; otherwise the seat ends at the close of that period (section 3, "End of the plan"). No credit card is required to start the trial; payment details are needed only when a team seat is purchased.

6. Withdrawal, cancellation and refunds

Subscriptions are not offered to consumers (section 2): when ordering a plan or purchasing a team seat, the subscriber acts in the course of their trade, business or profession. A subscriber acting in that capacity has no right to withdraw without giving reasons, and when a plan or a team seat is cancelled, fees already paid are not refunded, with the exceptions set out in this section and in sections 3, 9 and 12.
If the subscriber is nevertheless a consumer (a natural person acting outside their trade, business or profession), they may withdraw from the contract, or terminate it, without giving reasons within 14 days of the day the contract was concluded (Section 20 of Hungarian Government Decree 45/2014 (II. 26.)). This right applies separately to the order of a plan and to each purchase of a team seat; an automatic renewal does not start a new period. The consumer exercises the right by sending an unambiguous statement to info@reservee.hu (for example the model form below); the deadline is met if the statement is sent before the period expires. The Provider refunds the full amount paid under the contract concerned within 14 days of receiving the statement, by the same means of payment and at no cost to the consumer; the access or the team seat ends with the refund.
Model withdrawal/termination form (complete and return it only if you wish to withdraw from or terminate the contract): "To: György Dániel egyéni vállalkozó (Dániel György, sole trader), Budai út 84. 5. em. 17., 8000 Székesfehérvár, Hungary, info@reservee.hu. I hereby give notice that I withdraw from / terminate my contract for the provision of the following service: [plan or team seat]. Ordered on: […]. Name of consumer: […]. Address of consumer: […]. Signature of consumer (only if this form is notified on paper): […]. Date: […]."
Exception: technical errors causing accidental payment — handled case by case.
The subscriber can cancel their plan at any time; the cancellation takes effect at the end of the period already paid for. The cancellation and ending of team seats are governed by section 3.

7. Liability

The Provider is liable without limitation for damage caused by an intentional or grossly negligent breach of contract, and for a breach of contract that harms life, limb or health.
Otherwise the Provider is liable only for damage that was foreseeable when the contract was concluded as a possible consequence of the breach. Its liability is capped at the amount the subscriber paid to the Provider in fees in the twelve months before the event giving rise to the damage or, if higher, at the price of the Yearly plan in force at that time in the subscriber's billing currency.
The Provider is not liable for damage resulting from the subscriber's use of the system other than as intended, or caused by a circumstance outside the Provider's control that was not foreseeable when the contract was concluded and that the Provider could not reasonably be expected to avoid or avert (force majeure).
The Provider endeavours to keep the system running without interruption but does not promise uninterrupted availability; it announces maintenance in advance where possible.
The limitation in item 2 above does not apply to a user who is a consumer; towards consumers the Provider is liable as the law provides.

8. Data handling

The Provider treats user data confidentially; it passes data on only to the processors and recipients named in the Privacy Policy and to those it is legally obliged to. The data shown on the subscriber's booking page and the data the subscriber publishes in Reservee Discover (section 14) are public. Details are available in the Privacy Policy.

Data processing agreement (Article 28 GDPR). The subscriber — during the free trial too — is the independent controller of the data of their own clients and team members; in that respect the Provider is the subscriber's processor. The following provisions are the data processing agreement between the parties under Article 28(3) GDPR; it is concluded by accepting these Terms, without a separate signature. Subscribers who were already registered when this agreement was published are notified directly by e-mail (section 12); with them the agreement is concluded by their continuing to use the service after that notice.

Subject matter, nature, purpose and duration: operating the Reservee system for the subscriber — storing and displaying bookings, the client list, attendance, passes, client records and team calendars, and sending the notification e-mails and circulars sent in the subscriber's name — for as long as the subscriber's account exists.
Data subjects and data: the subscriber's clients (name, e-mail address, phone number, billing details, profile photo, booking, waitlist, attendance, pass and payment-status data, answers to booking questions, the time the consent statement was accepted, client-record notes, blacklist status, circular unsubscribes) and team members (name, e-mail address, phone number, profile photo, working hours, calendar, access status). The system is not intended for special categories of data under Article 9 GDPR.
The Provider's obligations: (a) it processes the data only on the subscriber's documented instructions (recorded in writing or electronically); these Terms, and whatever the subscriber sets up or starts by using the functions of the system, are such instructions; it departs from them only where Union or Member State law that applies to it requires this, and — unless that law forbids it — informs the subscriber before the processing; it tells the subscriber without delay if it considers an instruction unlawful; (b) it ensures that only persons bound by confidentiality have access to the data; (c) it takes all technical and organisational measures required by Article 32 GDPR; they are described in section 8 of the Privacy Policy; (d) it engages further processors only on the conditions below; (e) it assists the subscriber in answering data subjects' requests: through the functions of the system (viewing and exporting client data, editing and deleting client-record notes), and by carrying out without undue delay, when the subscriber asks at info@reservee.hu, any correction or deletion that cannot be done in the system; (f) it assists the subscriber with the obligations under Articles 32–36 GDPR and notifies the subscriber of a personal data breach by e-mail without undue delay after becoming aware of it; (g) when the processing service ends — when the subscriber's account is deleted at the subscriber's request or because the contract has ended — it makes the data available in exportable form or deletes it, as the subscriber chooses; deletion is completed within 30 days of the deletion of the account, except for data that the law requires to be kept. The subscriber can ask for the account to be deleted at info@reservee.hu. While the account still exists after the subscription or the trial has ended, the Provider only stores the data, on the subscriber's instruction, so that the subscriber can resume the service or export the data; (h) on request it gives the subscriber the information needed to demonstrate compliance and, by prior arrangement, allows for and contributes to audits, including inspections, carried out by the subscriber or an auditor mandated by the subscriber; the subscriber bears the costs of its own audit, and an audit takes place at most once a year, except after a personal data breach or where a supervisory authority requires it.
Further processors: the subscriber gives general authorisation to use the further processors listed in section 5 of the Privacy Policy. The Provider notifies the subscriber by e-mail at least 15 days before adding or replacing a further processor; the subscriber may object within that time and, if the objection cannot be resolved, may terminate the contract before the change takes effect. The Provider concludes with its further processors a contract that imposes data protection obligations in substance the same as those in this agreement, and is liable to the subscriber for their performance.
Transfers to third countries: data is transferred to a third country only as described in section 9 of the Privacy Policy, with the safeguards of Chapter V GDPR.
The subscriber's responsibility: the subscriber is responsible for having a legal basis for processing the data of their clients and team members and for informing them about the processing.
Changes to this agreement and the signed copy: changes to this agreement are governed by section 12. A signed copy can be requested at info@reservee.hu. Where the parties have signed a separate data processing agreement, that agreement prevails in case of conflict.

Access to data. During the contract the subscriber has access in the account to all data that the subscriber or the subscriber's team members recorded or that clients booking with the subscriber provided (bookings, client data, client records, statistics, reviews), and can export the client list. The subscriber has no access to other subscribers' data or to aggregated data, with two exceptions: the data in Reservee Discover that are public to everyone, and, where subscribers have set up a host–partner link with each other, the host organisation sees the bookings made for the partner's services held at the host, with the client's name, also after the link has ended. The Provider accesses these data to operate the service, to fix faults and to meet its legal obligations; it may publish aggregated figures that cannot identify anyone (for example the total number of bookings) on its website. After the contract ends, the Provider keeps the data until the account is deleted; during that time the subscriber can open the dashboard only with a new subscription, but can ask for a copy of the data without one by writing to info@reservee.hu. When the account is deleted, the data are erased within the time stated in the Privacy Policy.

Circulars. The subscriber and the team members on the subscriber's account can send e-mail (circulars) from the system to the subscriber's own clients. The subscriber is the sender of a circular and, for the recipients' data, its controller; the Provider's system sends it in the subscriber's name and on the subscriber's instructions, as a processor. A circular that contains advertising (for example an offer, a promotion or content promoting the business) may only be sent to a recipient who has given the subscriber prior, clear and express consent to it (Section 6(1) of Hungarian Act XLVIII of 2008); this applies wherever the recipient lives, and to imported addresses as well. The subscriber also complies with any further rules of the law that applies to the recipient. Obtaining, recording and proving the consents is the subscriber's task; when the Provider asks, the subscriber credibly proves within 5 working days that the consent exists. By sending a circular that contains advertising, the subscriber declares that they hold the consent of the selected recipients. Every circular contains an unsubscribe link; the system sends no further circulars in that subscriber's name to an address that has unsubscribed. The subscriber must also respect an unsubscribe request received in another way (for example in a reply or by post). The Provider may suspend the sending of circulars, and stop a circular that is being sent, where a complaint or other circumstances give good reason to believe that the subscriber sends advertising without consent, or where the subscriber does not prove the consent when asked. The subscriber compensates the Provider for all loss and costs — including a fine imposed on the Provider and the reasonable costs of legal defence — that the Provider incurs because of a circular unlawfully sent by the subscriber or their team member.

9. Termination

The subscriber can cancel the subscription in the account settings at any time, without giving reasons; the cancellation takes effect at the end of the period already paid for (section 6). The subscriber can ask for the account and its data to be deleted by writing to info@reservee.hu.
If the free trial or the period paid for ends without the subscriber subscribing, or a fee that is due cannot be charged, access pauses by itself as described in sections 3, 5 and 14: this follows from the fee not being paid under the contract; it is neither an individual decision of the Provider under this section nor a termination by the Provider. The account and its data are kept, and access returns once a plan has been purchased.
Beyond that, the Provider may restrict, suspend or terminate the subscriber's account, public profile, or the display or bookability of individual services or team members only on the following grounds: (a) unlawful, untrue or misleading content, or content infringing someone else's rights, is published (section 14) — in that case the Provider in the first place removes only the content concerned; (b) reviews are falsified, commissioned, deleted or hidden, or this is attempted (section 14); (c) conduct that endangers the security of the system or of other users, in particular fraud, sending unsolicited bulk messages (section 8 also applies to circulars), unauthorised access or overloading the system; (d) unlawful processing of clients' personal data through the service; (e) untrue registration or billing details are given, the free trial is used more than once (section 3), payment of the fee is circumvented, or a fee that was paid is charged back without justification; (f) a service that is against the law is offered through the system; (g) a law, or an order of an authority or a court, requires it.
The Provider notifies the subscriber of a restriction or suspension on these grounds by e-mail, with a statement of reasons, at the latest when it takes effect, and of the termination of the account at least 30 days in advance; the statement names the facts the decision is based on and the ground of this section that applies. The 30-day period does not apply where a law, or an order of an authority or a court, requires the termination, where the subscriber has repeatedly breached these Terms, or where the Provider exercises a statutory right of termination with immediate effect; the statement of reasons is then sent without undue delay, unless a law or an order of an authority forbids disclosing the reasons.
The subscriber can object to the decision and clarify the facts by writing to info@reservee.hu; the Provider answers on the merits within 30 days. If the Provider withdraws the decision, it restores the subscriber's access and data without undue delay.
If the Provider discontinues the Reservee service as a whole (section 4), it notifies subscribers by e-mail, with reasons, at least 30 days in advance; shorter notice is allowed only where a law or an order of an authority makes it impossible to keep the 30 days, or where providing the service becomes impossible for an unavoidable reason outside the Provider's control — in that case the Provider gives notice without delay. During that time the subscriber can export the client list and obtain the data as described in section 8. The Provider refunds the pro rata part of the prepaid fee of a Monthly or Yearly plan and of team seats that relates to the time after the service ends; section 4 applies to the one-time fee of the Lifetime plan.

10. Intellectual property

Reservee and all its components (software, design, content, logo) are the intellectual property of the Provider. Users are only entitled to use the service as intended.

The rights in the content a subscriber uploads (texts, photos, logo, service descriptions) remain with the subscriber. The subscriber grants the Provider a non-exclusive, royalty-free licence, for the term of the contract, solely for the purpose of providing the service, that is, to display that content on the subscriber's booking page, in the notifications sent to clients and in clients' accounts, also — if the subscriber has accepted a host organisation's invitation as a partner — on the host organisation's booking page, and — if the subscriber has switched it on — in Reservee Discover, where the content is also available to search engines and other automated services (for example link previews and AI assistants). The licence ends when the content or the profile is deleted.

11. Disputes

The parties aim to resolve disputes amicably. Complaints can be sent to info@reservee.hu; the Provider replies to a complaint within 30 days.

Users who are consumers may, if their complaint is rejected, turn to the conciliation board (békéltető testület) competent for their place of residence; the boards' contact details are available at bekeltetes.hu. The board competent for the Provider's registered seat is the Fejér County Conciliation Board (Fejér Vármegyei Békéltető Testület). Consumer protection complaints can be lodged with the county government office (vármegyei kormányhivatal) competent for the consumer's place of residence.

This contract is governed by Hungarian law. The Hungarian courts have exclusive jurisdiction over disputes arising from it; which Hungarian court is competent is determined by the Hungarian Code of Civil Procedure. If the subscriber is a consumer, the exclusive jurisdiction clause does not apply to them: the consumer may also bring proceedings in the courts of their place of domicile, and the Provider may sue the consumer only there; and if the consumer's habitual residence is outside Hungary, this choice of law does not deprive the consumer of the protection of those provisions of the law of the country of their habitual residence that cannot be derogated from by agreement.

12. Changes to these Terms

The Provider may unilaterally amend these Terms and the fees with effect for existing contracts only for the future and only for the following reasons: a change in legislation, or a decision of an authority or a court; a change in how the service works, in its features or in its security, or the introduction, modification or withdrawal of a feature or service; the prevention of abuse; a change in the costs of providing the service or a restructuring of the pricing; the correction of an error or the clarification of the text. Changes to fees are also governed by section 3.
The Provider publishes the amended text on the website; the date at the top of these Terms is the day of publication. The amended text applies from the conclusion of the contract to anyone who concludes a contract after its publication. For existing contracts, publication does not by itself bring an amendment into effect.
The Provider notifies a subscriber who already had a contract when the amended text was published of the amendment by e-mail, at the e-mail address given in the subscriber's account. The notice states the substance of the amendment and the day from which it applies to the subscriber, contains the text of the amended provisions (in the e-mail or attached to it), and draws attention to the right to terminate and to the fact that, without termination, the amendment becomes part of the contract. The amendment applies to the subscriber from the day stated in the notice, and at the earliest after the end of the 15th day following the day the notice was sent; the Provider gives a longer period where the nature or extent of the amendment, or its consequences for the subscriber, call for it. An amendment has no retroactive effect.
Before the day the amendment starts to apply, the subscriber may terminate the contract free of charge by a statement sent to info@reservee.hu. The termination takes effect when the statement is received, or on a later day named by the subscriber, but no later than the end of the day before the amendment starts to apply; the amendment does not apply to a subscriber who terminates in this way. If the amendment is to the subscriber's disadvantage and the subscriber terminates because of it, the Provider refunds, by way of exception to sections 3 and 6 and within 14 days of receiving the termination, the pro rata part of the prepaid fee of a Monthly or Yearly plan and of team seats that relates to the time after the contract ends. A cancellation made in the settings (sections 6 and 9) continues to take effect at the end of the period already paid for. If the subscriber does not terminate the contract before the day the amendment starts to apply, the amendment becomes part of the contract from that day.
The Provider may depart from the 15-day period only where a law or a decision of an authority requires the amendment in a way that does not allow the period to be kept, or where the amendment is exceptionally needed to avert an unforeseen and imminent danger to the service, the subscribers or their clients (fraud, malware, spam, a data breach or another cybersecurity risk); the Provider sends the notice in these cases too. An editorial correction that does not alter the content or meaning of the text is not an amendment. The terms and the fee of a new, optional feature or service that does not affect the content or the fee of the existing service apply to a subscriber from the time the subscriber expressly orders it.
A subscriber who is a consumer may also terminate the contract free of charge because of an amendment within 30 days of receiving the notice or, if later, of the day the amendment starts to apply; in that case the Provider refunds within 14 days the pro rata part of the prepaid fee that relates to the time after the contract ends.
The Provider keeps earlier versions of these Terms and sends them on request.

13. Conclusion of the contract and acceptance

By registering a provider account, starting the free trial, ordering a plan or purchasing a team seat you declare that you have read, understood and accepted these Terms of Service, including the data processing agreement in section 8.

The contract is concluded electronically, in the Reservee interface. A provider account is created by submitting the sign-up form; the details entered in the form can be corrected until it is submitted. The free trial starts with the button provided for starting it. To order a plan, the subscriber chooses the plan, accepts these Terms and then confirms the order on Stripe's payment page; the contract is concluded with that confirmation. The first team seat is ordered the same way, on the payment page; every further seat is ordered by confirming the purchase in the confirmation window of the interface. Before confirming, the details of the order can be checked and corrected on the payment page or in the confirmation window, and the order can be abandoned up to that point. The contract is not a contract in writing and the Provider does not file it separately; the current Terms are available on the website, where they can be saved and printed.

The contract can be concluded in Hungarian, English or German. These Terms were drawn up in Hungarian; the English and German versions are translations of it. If the language versions differ, the Hungarian text prevails. However, if the subscriber entered into the contract on the basis of the English or German version, and the differing provision is more favourable to them in that version, that version applies to them.

14. Reservee Discover (public provider search)

Reservee Discover is the public search at reservee.hu/en/discover, where subscribers can appear with a public profile.

Listing: being listed is voluntary; the subscriber switches it on and off in the dashboard. It requires a valid subscription or trial: when that ends, the profile is taken out of Discover, and it reappears on renewal. A profile can be removed at any time, also without a valid subscription.
Published content: the subscriber is responsible for the texts, photos, prices and contact details on the profile, and may only publish content they are entitled to publish and that is true. A published profile is public and can be found by search engines.
Order of results: with a search term, what counts is how well it matches the name, the category, the names of the services, the tagline and the town. For equal matches, and without a search term, subscribers with reviews come first, by average rating and then by the number of reviews; after that the name decides, alphabetically. Visitors can also sort the list by distance or by rating. The order cannot be bought; there are no paid placements. The weight of these criteria decreases in the order listed: a match in the name counts most, the tagline and the town least (there is also a separate filter for the town). The type of plan, the date of joining and any fee paid to the Provider have no effect on the order. The "Providers" list shows the profiles grouped by town (towns with more subscribers first) and, within a town, in alphabetical order.
Reviews: only clients who had a confirmed, completed booking with the subscriber through Reservee can write a review; the system checks this when a review is submitted. The subscriber may reply publicly; the service gives the subscriber no function to delete or hide a review, and the subscriber must not remove or suppress one by any other means. Apart from its author, only the Provider may remove a review, if it is unlawful, offensive, untrue or not based on a real experience.
Content moderation and reports: the Provider does not review or filter the content of profiles and reviews before they are published; the system only checks that a reviewer had a completed booking. The Provider uses no automated tools to assess content, and a person decides on every report. Anyone can report content that is unlawful or breaches these Terms to info@reservee.hu (also through the "Let us know" link on profile pages); subscribers can also use the report function next to a review in their dashboard. A report should contain the exact web address (URL) of the content, the reasons why the reporter considers it unlawful, the reporter's name and e-mail address, and a statement that the reporter believes in good faith that the information given is accurate and complete. The Provider confirms receipt without undue delay, examines the report diligently, objectively and without arbitrariness, and informs the reporter of its decision and of the possibilities for redress. If the Provider removes or hides content, or restricts the account or profile concerned, because the content is unlawful or breaches these Terms, it notifies the person affected (the subscriber or the author of the review) by e-mail at the latest when the measure is taken, with a statement of reasons: the measure, the facts it is based on, the provision of law or of these Terms that was breached, whether it acted on a report, and the possibilities for redress. Redress: the person affected and the reporter can object to the decision at info@reservee.hu and receive an answer within 30 days; they can also turn to a court. Anyone who considers that the Provider has infringed Regulation (EU) 2022/2065 can initiate supervisory proceedings before the President of the Hungarian National Media and Infocommunications Authority (NMHH) under section 3(5) of Hungarian Act CIV of 2023, or lodge a complaint with the Digital Services Coordinator of the Member State where they are located or established (Article 53 of the Regulation). These rules apply to all content published in the service, including subscribers' booking pages.
Roles: the services shown in Discover are delivered by the subscribers; the Provider is not a party to the contract between a client and a subscriber. The subscriber declares that the services offered through Reservee — whether or not the subscriber is listed in Discover — are provided in the course of the subscriber's trade, business or profession, as a trader, and acknowledges that the Provider may pass this declaration on to clients before they book. If this changes, the subscriber informs the Provider without delay at info@reservee.hu. Towards the client, the subscriber is responsible for delivering the service, for its price, for the cancellation terms and for honouring consumer rights; the Provider is responsible for the operation of the booking interface.